Privacy policy

AP Club operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a curated shopping experience. AP Club is powered by Shopify. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using our services or otherwise communicate with us.

Last updated: April 2026

Personal Information We Collect

We may collect the following categories of personal information depending on how you interact with us:

  • Contact details — your name, address, billing address, shipping address, phone number and email address.
  • Financial information — payment card information, transaction details and payment confirmation.
  • Account information — your username, password, security questions, preferences and settings.
  • Transaction information — items you view, add to cart, purchase, return or cancel.
  • Communications with us — information included in any messages you send us.
  • Device information — your device, browser, IP address and other unique identifiers.
  • Usage information — how and when you interact with our site and services.

How We Collect Your Information

  • Directly from you — when you create an account, visit our site, make a purchase or contact us.
  • Automatically — through cookies and similar technologies when you use our site.
  • From service providers — when we engage third parties to help deliver our services.
  • From partners or other third parties.

How We Use Your Information

  • To provide our services — processing payments, fulfilling orders, managing your account, arranging shipping and facilitating returns.
  • Marketing and advertising — sending promotional communications by email and showing relevant ads on our site and elsewhere.
  • Security and fraud prevention — authenticating your account and protecting against fraudulent or malicious activity.
  • Customer communications — providing support and maintaining our business relationship with you.
  • Legal compliance — complying with applicable law and responding to valid legal process.

How We Share Your Information

  • With Shopify and third party vendors who perform services on our behalf including payment processing, data analytics, cloud storage and fulfilment.
  • With business and marketing partners to provide advertising services.
  • When you direct or consent to us sharing your information with third parties.
  • Within our corporate group or affiliates.
  • In connection with a business transaction, legal obligation or to enforce our terms and policies.

Our Relationship with Shopify

Our services are hosted by Shopify, which collects and processes personal information about your access to and use of our store. Information you submit may be shared with Shopify and third parties in other countries to help provide and improve our services. To learn more visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

Third Party Websites

Our site may link to third party websites. We are not responsible for the privacy or security practices of those sites. Please review their policies independently before sharing any information.

Children

Our services are not intended for children. We do not knowingly collect personal information from anyone under the age of majority. If you believe a child has provided us with their information please contact us at support@apclub.co.uk.

Security and Retention

No security measures are perfect and we cannot guarantee absolute security. We retain your personal information for as long as necessary to provide our services, comply with legal obligations and resolve disputes.

Your Rights

Depending on where you live you may have the right to access, delete, correct or receive a copy of the personal information we hold about you. You may also opt out of promotional emails at any time using the unsubscribe link in any email we send.

If you reside in the UK or European Economic Area you may also have the right to object to or restrict processing, and to withdraw consent where we rely on it.

To exercise any of these rights contact us at support@apclub.co.uk. You can also visit the Shopify Privacy Portal for rights related to data processed by Shopify.

Complaints

If you have concerns about how we handle your personal information please contact us at support@apclub.co.uk. If you reside in the EEA you may also lodge a complaint with your local data protection authority. A list of supervisory authorities can be found here.

International Transfers

We may transfer, store and process your personal information outside the country you live in. Where we transfer personal information out of the UK or EEA we will rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the date above. We will provide notice as required by applicable law.

Contact

For any questions about this Privacy Policy or to exercise your rights, please contact us at support@apclub.co.uk. We are the data controller of your personal information for the purposes of applicable data protection law.

AP Club · Made to Order · British Padel Apparel